Archive for the ‘Payment Issues | Pagos de matrícula’ Category

3
Oct

We’ve been getting a lot of questions lately about payment schedules, payment processing and financial assistance and so Financial Aid wanted to clarify which departments are responsible for which aspects of your tuition payment responsibilities at IE.  This information is useful for admitted candidates to an IE master degree program.

Admissions Department: Payment Schedule and Admissions Contract.

The Admissions Department at IE is responsible not only for selecting the best candidates and offering them admissions to an IE degree program, they are also responsible for formalizing the enrollment process via the Admissions Contract.  As the payment schedule is a component of the Admissions Contract, setting your payment schedule is something you need to discuss with the Admissions Department.  Financial Aid does not handle tuition payment scheduling.

Financial Aid Department: Processing Applications for Financial Assistance and Awarding Assistance to Degree Candidates.

Financial Aid receives applications for scholarships, fellowships and student loans, and decides which admitted candidates receive assistance from IE directly.  Financial Aid also manages all national and international agreements with program co-sponsors.  Financial Aid does not handle payment schedules and/or payment processing issues.

Administration Department: Payment Processing Issues.

Once a student has been admitted to their program, have had their financial assistance request processed and signed their admissions contract, any subsequent payment issue needs to be handled by the Administration Department.  Students who are going to have a delay in the sending of payment are highly recommended to proactively contact the Administration Department.  Late payments are subject to penalty.  Financial Aid does not handle payment processing issues of any kind, including the Place Reservation payment of 5.000€ and the IE Foundation Contribution of 1.200€.

28
Apr

Si eres un residente fiscal español y tienes pensado reclamar tu gasto de formación, tener en cuenta lo siguiente…

La normativa que regula las deducciones en el Impuesto de Sociedades por formación es:

  • Artículo 40 TRLIS Real Decreto Legislativo 4 / 2004, de 05 de marzo de 2004.
  • Disposición adicional décima TRLIS Real Decreto Legislativo 4 / 2004, de 05 de marzo de 2004.
  • Disposición derogatoria segunda Ley 35 / 2006 , de 28 de noviembre de 2006 .
  • Disposición final 24 Ley 39 / 2010, de 22 de diciembre de 2010.

Para aclarar el tema, hemos preparado un documento basico que explica un poco más en detalle el tema.  Eso sí no es un documento exaustivo y habrá que ver el tema con tu contable para información más precisa con respecto a tu caso en particular.

Para ver el documento, haz clic aquí.

24
Feb

Como a menudo nos piden ayuda sobre cuestiones relacionadas con el procesamiento de pagos, con este post queremos aclarar la relación entre el estudiante, la Oficina de Ayuda Financiera y el Departamento de Administración.

¿Quién hace qué?

1)      El estudiante: se relaciona con la Oficina de Ayuda Financiera antes de comenzar el curso para tratar temas relacionados con la financiación del programa, ya sea mediante becas, becas de colaboración o fellowships o préstamos. Los estudiantes deben disponer de un plan de financiación antes de empezar el curso, de ahí que la Oficina de Ayuda Financiera les sirva de apoyo siempre antes del comienzo del mismo. Mientras, para cuestiones de pagos (de matrícula u otros asociados al programa seleccionado), los estudiantes deberán dirigirse al Departamento de Administración.

2)      La Oficina de Ayuda Financiera: guía a los estudiantes a la hora de financiarse el curso mediante becas, fellowships o préstamos según sea necesario. Asimismo, desde la Oficina tramitamos todas las solicitudes de becas proporcionadas por la Fundación IE (incluidas las becas de colaboración), así como los préstamos ofrecidos por entidades colaboradoras de IE, además de gestionar la apertura de cuentas bancarias antes de la llegada del estudiante a Madrid. La dirección de contacto de la Oficina de Ayuda Financiera es financialaid@ie.edu.

3)      El Departamento de Administración: es el encargado de gestionar los pagos realizados por el estudiante, incluidos los pagos de matrícula, la donación a la Fundación IE, los originados por la contratación de la Beyond Borders Experience u otros relativos al programa cursado. Para cualquier consulta sobre pagos (como pagos pendientes o el envío de un comprobante de pago) el estudiante debe contactar con el Departamento de Administración. También deberá dirigirse a este departamento si quisiera notificar un retraso en el pago con respecto a las fechas reflejadas en el contrato de matrícula. La dirección de contacto del Departamento de Administración es AdministracionClientes@ie.edu.

Conclusión: la Oficina de Ayuda Financiera presta sus servicios antes del inicio del curso y en todo lo concerniente a becas, fellowships o préstamos, mientras que los estudiantes deberán recurrir directamente al Departamento de Administración una vez comenzado el programa y para cualquier asunto relacionado con la tramitación de pagos.

24
Feb

We often receive requests for assistance related to payments processing, and so this post clarifies the relationship between IE Financial Aid, IE’s Administration Department and you the student.

Who does what?

1) Student: works with IE Financial Aid before they start their program on issues related to funding support for their program via scholarships, fellowships and/or loans.  Students must have their financial plan in place before they start their program, and IE Financial Aid is their support service before starting their program.  Students work with the Administration Department when it comes time to process payments (tuition and program-related fees).

2) IE Financial Aid: coaches students on how to  fund their programs, taking advantage of scholarships, fellowships and student loans when are where appropriate.  We also handle all processing of applications for grants provided by the IE Foundation (scholarships and fellowships), loan applications for loan programs and partners, and we’re even able to open bank accounts for students before there arrival to Madrid.  The contact email for IE Financial Aid is financialaid@ie.edu.

3) IE Administration Department: helps students with regards to their payments to IE, which include tuition fee payments, the contribution to the IE Foundation, Beyond Borders Experience fee payments and other program related payments.  If you have questions about your pending student account balance, want to notify IE of payments made (send proof of payment for example) or if for some extenuating circumstance you’ll be a little late in making a tuition payment as stipulated in your admissions contract, then you need to contact the Administration Department.  The contact email for the IE Administration Department is AdministracionClientes@ie.edu -be careful with the spelling: it’s administracion (Spanish spelling) and it’s clientes (plural).

Conclusion: while the student works with IE Financial Aid prior to starting their program for everything related to scholarships, fellowships and loans, the student coordinates directly with the IE Administration Department once they’ve started their program and for matters specifically related to payment processing.

6
May

IE Financial Aid helps students by ensuring they have a bank account ready for use as soon as they get to Madrid, and now we’ve expanded the options for IE students.  Below you will find links to the full information regarding the bank accounts available through our financial partner Banca March.

Banca March Student Account (Click here for English document)
Banca March Student Account (Click here for Spanish document)

To open an account, simply fill in and send us the account application form (download it here), send us a copy of the photo page in your passport and a copy of your Admissions letter.

12
Jan

If you are an IE student from one of the following countries/territories, please read this message in detail as its content is important from the perspective of sending funds to Spain before your arrival and once you are settled in Madrid.   Countries/territories:

Afganistan, Iraq, Iran, Belarus, Myanmar, Ivory Coast, Congo, Liberia, North Korea, Sudan, Syria, Lebanon, Zimbabwe, Uzbekistan and Northern Territories of Cyprus.

Funds Will Not Be Accepted: Spanish Confederation of Credit Unions, Spanish Treasury and FATF

Given the recent sanctions imposed by the EU on the selected countries listed above, and given advisories issued by the Spanish Treasury and the Financial Action Task Force (FATF), the Spanish Confederation of Credit Unions (CECA) has decided to suspend indeffinitely all new funds transfers coming from these cited countries/territories.  The primary concern and driving force behind the move has been to limit money laundering activities via Spanish credit unions.  While the ruling is intended to support EU-wide policy, the change in policy does effect IE students coming to study in Madrid in 2010, and those IE students currently studying at IE.

Practical Implications for IE Students

If you are from one of the 15 listed countries/territories, this ruling will mean that you cannot send funds to your Caja Madrid account directly from any financial institution located in the cited countries/territories.  This means that if you need to send funds to yourself for living expenses, then you will need to find an alternate solution.  Since IE is not a credit union, we can receive funds directly to cover your tuition fees, but Caja Madrid will reject any transfers when the local institution tries to send funds to Madrid.

Short Term Solution: Third Country Transfers

For an immediate solution, the recommended course of action is to send funds to your Caja Madrid account via an account located in a third country or from another account already established in Spain at a non-credit union financial institution.  If this is not an option for you, then you are encouraged to contact the Financial Aid Officer directly to discuss alternate solutions at financialaid@ie.edu.

1
Oct

If you are coming to Madrid and want to bring funds with you, keep this in mind:

Bringing funds via Travellers Cheques is expensive (3€ for every cheque you deposit), and monies deposited into a bank account via Travellers Cheques are helled for 20 business days.

Example:

Student arrives to Madrid and brings US$5,000 in funds via travellers cheques which have an individual denomination of US$100.  In addition to having the funds held for 4 weeks (20 business days), this student would need to pay 3€ x 50 cheques = 150€ (or about US$215) in fees.  Not ideal.

Travellers cheques and cheques in general are not the norm in Spain, so you are encouraged to send money to an account that Financial Aid can open for you ahead of your arrival (see: opening an account), or to simply use your home banking institution’s debit card to withdraw funds from your account upon arrival.  Please keep in mind that ATM fees do apply, both here in Spain, and from your local bank.

What Do I Do If I Already Bought Travellers Cheques?

The fastest way to cash Travellers Cheques is to do so at Barajas International Airport upon arrival.  Please keep in mind that fees will apply, and are set by local AMEX Office.

17
Sep

Caja Madrid Prepaid Debit Card

– €12 annual fee
– Key features and benefits:

  • Limit your payments and avoid fraudulent use of your card.
  • Buy online or in any shop that accepts “Visa electron” with a prepaid limit that you will have already transferred to the card.
  • Withdraw money from any Caja Madrid ATM/Cash Point with a prepaid limit that you will have already transferred to the card.
  • Add prepaid credit on to your mobile phone.
  • You can add credit to your card at any ATM/Cash Point and Caja Madrid offices by cash or debit transfers to your account.
  • In case of theft or loss of your card, you can retransfer the outstanding balance of your card back to your current account.

Tarjeta Prepago Caja Madrid

– 12€ cuota anual
– Características y beneficios :

  • Limitar pagos y evitar fraudes con su tarjeta
  • Comprar online o en cualquier comercio que acepten Visa electrón con el límite del saldo precargado.
  • Disponer de efectivo en cualquier Cajero Automático con el límite del saldo precargado.
    o recargar el teléfono móvil.
  • La tarjeta se puede recargar en Cajeros Automáticos y Oficinas de Caja Madrid en dinero en efectivo o contra su cuenta.
  • En caso de robo o pérdida de su tarjeta, puede descargar el saldo de la tarjeta a su cuenta.
3
Mar

The Financial Aid Office often receives inquiries about payment processing issues, so below we’ve provided some information that should be of use, when trying to figure out who it is you need to speak to about payment processing.

Payment Process: Tuition Payment Issues

The department at IE that handles payment issues related to tuition is the Administration Department.  In all likelyhood you will be speaking with Mónica Aragones or one of her skilled team members.  To get in touch with them you can either call the main line at IE (+34 91 568 9600) or you can email the Admissions Department team (admissions@ie.edu) and one of the Admissions Department assistants will forward on your request to Administration.

Payment Process: Discussing Your Payment Plan

Please speak directly with the Admissions Department assistant for your program by sending an email to admissions@ie.edu and specifying your personal details (name, program, intake month/year, etc.) and that you need to speak to someone about your playment plan.  One of the Admissions Assistants can help you navigate issues related to your payment plan.

Payment Process: Place Reservation and IE Foundation Contribution Payments

Please speak directly with the Admissions Department assistant for your program by sending an email to admissions@ie.edu and specifying your personal details (name, program, intake month/year, etc.) and that you need to speak to someone about your playment plan.  One of the Admissions Assistants can help you confirm that your place reservation fee and IE Foundation contribution has been received.

Payment Process: Sallie Mae Loans

So you’ve worked through the Sallie Mae loan process and the entirety of the funds have been transferred to IE, but how does IE get you the balance of the funds not used to cover your tuition and related fees?  Essentially, once we’ve discounted your pending balance owing to IE, we transfer the difference remaining to an account Financial Aid sets up for you at Caja Madrid, once you are in Madrid or ahead of your arrival.  To learn more about how to open a bank account at Caja Madrid, with the Financial Aid Office’s help, see: Opening An Account | Abrir una cuenta.

More information also available at Bank Accounts | Cuentas bancarias .

Payment Process: Caja Madrid Loans

Once you sign your loan contract at Caja Madrid, the funds are directly transferred to IE.  The difference left over remains in an account Financial Aid sets up for you at Caja Madrid before you arrive, or which you set up yourself once you arrive.  Generally all you have to do when you arrive in Madrid to set up an account is to go to the bank and sign the required documentation and provide your ID numbers.  However, you can learn more about how to open a bank account at Caja Madrid at: Opening An Account | Abrir una cuenta.

See Bank Accounts | Cuentas bancarias for more information on the Caja Madrid accounts.

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