You can get an up to date snapshot of where your Caja Madrid bank account loan is by doing the following:

• Follow steps 1 to 5 to log on to your online account.
• Click “07 LOANS” in the top left corner → simulations → repayment schedule → accept.

If you have questions about the specific transaction, the number to call is 902.246.810 (operator assistance in Spanish) or 902.114.015 (operator assistance in English, French and German between 8h00 and 21h00).

Directions in Spanish:

• Siga los pasos del 1 al 5 para entrar.
• Haga clic en “07 PRÉSTAMOS” en la parte superior izquierda → simulaciones → cuadro de amortización → aceptar.